Multi-Flood Solutions specialises in distributing flood defence products is a division of Multimac Limited.

Multimac Limited  Registered Office Address Southfields, Boraston Lane, Tenbury Wells, Worcestershire, WR15 8RB

Our aim is to give our customers.

  1. Quality products.
  2. Value for money.
  3. First Class service and back up.

To contact us - Click onto CONTACT US button at top of page.

 Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

You may send credit card information via phone, fax and email.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

This contract is for the supply and delivery of the item(s) specified on your order.

 Shipping and Handling. All items, unless otherwise stated will be shipped via a secure carrier which means that all goods need to be signed for upon delivery. Please ensure that a trusted delegate is available to sign on your behalf if you the purchaser are unavailable.
We will Endeavour to deliver all items ordered within 28 days of receipt of order but delivery time cannot be guaranteed.
Back Orders.  Acceptance of your order will only take place when the goods are in stock available for despatch and your payment for the goods has cleared. If your item is not in stock, we will back order it for you. We will notify you by phone or email with details of the expected delivery date and any variations to price (if applicable) and give you the option whether or not to proceed with your order. Delivery Schedule Next business day delivery is available on all items within the online store (subject to stock availability) For overnight deliveries a £25.00 additional charge will apply.

Distance Selling Regulations: The Right To Cancel
Your Rights to Cancellation under the Consumer Protection (Distance Selling) Regulations 2000.

This written confirmation satisfies the requirement under these regulations for us (the supplier) to supply you (the consumer) with written, durable information about your rights of cancellation of this order.

You have the right to cancel this order for any reason within 7 working days from the day after the date of receipt of the goods. Notice of cancellation should be made via phone on 01584 819233, by fax on 01584 819130, or by email to sales@multimaclimited.co.uk

The goods should be returned to us at our registered address at your expense within 30 days and must be undamaged, unused and in the same condition as when received by you. Until such time as they are received into our premises, you are responsible for any loss or damage to those goods.

Once we have received the returned goods, we will refund the purchase price within 30 days. Our original carriage charges incurred when sending out the parcel are not refundable.

Your Statutory Rights are not affected

 We cannot be held responsible, and accept no liability for, any failure in transmission by you and where, for whatever reason, your transmission is corrupted, fails to arrive, or arrives after an undue delay, or is received in an unintelligible form.

Nothing contained in this website amounts to an offer to supply the goods or services, and any order from a customer can be refused at our absolute discretion.

Any returns on damaged goods and shortges, should be notified within two working days. Thre are no returns on "special orders". The Company will not be liable for any damaged goods or injuries resulting from use of any products. The Comany does not provide warranties on any merchandise. Any warranty or promises made by the manufacturers are solely their liability.  In no event shall the Company be liable for any special, incidental, indirect or consequential damages whatsoever (including, without limitation, damages for loss of business profits, busines interruption, loss of business information or any other pecuniary loss) arising out of the use of the information made available on this web site.We believe that all prices are correct at time of publishing E & OE.
VAT is charged at the current UK rate at time of purchase on all goods and services including any delivery charges supplied in the UK.
All prices are in Pounds Sterling.

All goods remain the property of the seller until full payment is received.
Prices are subject to change without notice. Specifications are subject to change without notice. Any errors on the online invoice will be corrected in the final invoice and you will be made aware of these changes. 
We will endeavour to deliver all items ordered within 28 days of receipt of order but delivery time cannot be guaranteed.
Back Orders. Acceptance of your order will only take place when the goods are in stock available for despatch and your payment for the goods has cleared. If your item is not in stock, we will back order it for you. We will notify you by phone or email with details of the expected delivery date and any variations to price (if applicable) and give you the option whether or not to proceed with your order.
Tax Charges On all UK orders are subject to VAT at the rate ruling at date of order. 

Privacy Policy. Multimac Limited do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfillment. In this case, the third party will not disclose any of the details to any other third party. We do not store financial details of any of our customers nor do we keep a record of Credit or Debit Cards numbers used in making purchases.



Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Monitor customer account status beyond that required for individual purchases
d. Only disclose information to third-parties for goods delivery purposes

Contract. When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.This contract is for the supply and delivery of the item(s) specified on your order.

We cannot be held responsible, and accept no liability for, any failure in transmission by you and where, for whatever reason, your transmission is corrupted, fails to arrive, or arrives after an undue delay, or is received in an unintelligible form.

Nothing contained in this website amounts to an offer to supply the goods or services, and any order from a customer can be refused at our absolute discretion.

The products displayed on the site are illustrative only and the actual product delivered may differ in some respects.

Guarantee. The buyer must satisfy themselves that the products are entirely suitable for their purposes. All implied terms and conditions and warranties relating to the quality and/or fitness for the purpose of any of the goods are excluded. The seller shall be under no liability whatsoever to the buyer for any indirect or consequential loss and/or expense (including loss of profit) suffered by the buyer arising out of breach of contract by the seller of this contract. In the event of any breach of contract by the seller, the remedies of the buyer shall be limited to damages. Under no circumstances shall the liability of the seller exceed the price of the goods.

Should you encounter any errors please inform us by email. Just click on the contact us button at top of page. 

Multi-Flood Solutions is a division of Multimac Limited